In the 5S methodology, which step is commonly associated with communication and training?

In the 5S methodology, which step is commonly associated with communication and training?

• A. Sort
• B. Sustain
• C. Set in order
• D. Standardize

Answer: (B)

Sustainment in 5S is about keeping the improvements alive through ongoing communication and training. After Sort, Set in order, Shine, and Standardize lay out the workplace and establish standards, Sustain ensures these habits become part of daily behavior. It uses clear communication about expectations, regular training for both new and current workers, and ongoing coaching, along with standard work, visual controls, and audits, to prevent slipping back into old habits. When people understand what to do, why it matters, and how to maintain it, the 5S gains become durable. That’s why this step is associated with communication and training.

Sustainment in 5S is about keeping the improvements alive through ongoing communication and training. After Sort, Set in order, Shine, and Standardize lay out the workplace and establish standards, Sustain ensures these habits become part of daily behavior. It uses clear communication about expectations, regular training for both new and current workers, and ongoing coaching, along with standard work, visual controls, and audits, to prevent slipping back into old habits. When people understand what to do, why it matters, and how to maintain it, the 5S gains become durable. That’s why this step is associated with communication and training.